You can sign up on the monthly option to see if you like it? Take all the classes that month if you like! There is no tie in period so you can cancel before the next month's payment is taken. I have automated emails set up to remind you when the next payment is due which will give you plenty of opportunity to cancel if you decide it's not for you!

We're confident you'll love it though! So if after a month you'd rather transfer onto one of the more cost effective payment plans of quarterly of annually you can cancel and then sign up for one of those instead :-)

Once you’ve paid you’ll be asked to set up a log in.  Once that’s done you’ll be able to access the portal.  You’ll automatically be emailed a receipt and log in link to my Online Sewing School (Portal), so if you didn’t set up the log in when you paid, you’ll be able to do it using the link.

If you've already purchased from me you'll need to sign in first and then buy the course.  The system will use the credit card we have on record for you.  If you need to change this you will need to go into your account (top right) and replace the card details.

When you log in to the site, there are two ways to access the Quilt Hive™ content.  The easiest is to click the Quilt Hive™ tab along the top menu bar (it will only appear once you are logged in).  When you click on that, provided you are a paid up member of Quilt Hive™, you'll be redirected to the Quilt Hive™ Access Page.  From here you can click on the content you want to view.

Alternatively you can click on the My Courses tab along the top menu bar.  And you will then see the membership content.  The reason I advise accessing it the way above though is because if you view it in the My Courses page it can appear out of order and will be mixed in with any other courses you have bought from me.

Quilt Hive is a subscription membership club, which means you only have access to the learning content whilst you are a paying member.  In that way it works like any other club, membership or subscription.

My courses (such as the Free Motion Quilting courses, BOMs and other on-demand courses) on the other hand don't have any restrictions on access.  This means that as long as I have the website open, you will have access to the teaching content.  I guarantee 6 months access as a minimum.

Quilt Hive is a subscription membership club, which means you only have access to the learning content whilst you are a paying member.  In that way it works like any other club, membership or subscription. 

We have members based in many different countries around the world.  Lots in America!  Payment is via any credit card.  Your credit card company will do the conversion automatically at time of purchase.

You can get a ball park conversion here. To get a more accurate idea just call your credit card company.

A recurring payment is set up when you sign up so the amount may fluctuate slightly based on the exchange rate on the day the money is taken.  I have automated reminders go out to members 3 days before the next payment is taken so you would get a reminder if you wanted to keep an eye on what the exchange rate is doing. You can cancel at any time and it's easy to do so from within the portal.  I try to be as transparent as possible.

Yes, you will still be charged. Being a member of Quilt Hive gives you access to a growing library of resources. Like any library, you may not use every 'book' or piece of content in the library.  And you may not 'read' the newest 'book' in the library as soon as it arrives.  But you know they are there when you are ready for them, provided you are still a member. A bit like paying a subscription for Netflix, you probably won't watch every show they have available but you still pay to have access to everything.

Likewise your subscription payment for Quilt Hive covers all of the following elements that make up the Quilt Hive Membership:

- Continued access to ALL the past classes, and accompanying workbooks / patterns, in Quilt Hive. There are currently 30 pre-recorded classes plus a few tutorials in the Library section

- Access to the new class that is added each month

- Option to attend the LIVE Zoom call each month where you get the chance to ask me any questions. Sometimes a guest speaker attends, sometimes there we have breakout rooms, or a demonstration.

- Access to the past recordings of the LIVE sessions including interviews with quilters from the industry. These are all accessible in the LIVE Sessions area in the portal.

- Option to join the Facebook group to meet and connect with other members of the community and get support and encouragement about your makes

So if you find yourself not excited about the latest class that has been added then consider looking at all the other ones in there, I'm sure you'll find another class that interests you as there are so many to choose from. If you don't, then it may be that joining this type of membership isn't the right sort of thing for you :-(

Some security systems are causing a glitch in the system and not registering the click on the Buy button.  If this happens you have a couple of options to sign up: try buying on a different device or go into your security (e.g. Kaspersky) and allow data collection for this website, that seems to resolve the issue.

The classes have been numbered and I suggest you work through them in that order.  Most people like to complete one module per month and so you'll receive emails to suggest modules each month.  But remember that everyone works at their own pace and we all have different schedules so it's important to remember that this is meant to be fun! It's your hobby and should never make you feel stressed out!  Go at your pace, you'll have access to the content for as long as you pay the monthly subscription.

The other thing to say here though, is that you only get out what you put in.  In order words if you want to learn new skills you need to set aside time for yourself to do it.  If you put the time in you will develop good habits and improve your skills.  Try scheduling in some time in your diary, a date with yourself if you like, to actually do it.

No problem! You can ask your question in the Discussion Box underneath the videos.  I usually answer pretty quickly!  You can also ask me a question during one of the LIVE monthly sessions.

Alternatively post your question in the Community Page or Facebook Group.  Either myself or one of our other lovely members is sure to be able to answer it for you. :-)

To be able to watch the videos, you'll need a device, such as a computer or laptop with internet access.  You can watch on tablets and phones but you'll have a better experience if you watch on a larger screen.

If you like to print out the accompanying notes you'll need access to a printer.

Of course to do the sewing you will need a sewing machine and normal sewing supplies, tools and notions. Any specific equipment pertinent to the new content will be discussed within that month's content.

Sometimes the technology decides not to do what it should!  Very frustrating!  Sorry it's happened to you. First of all, just double check your junk/spam folder.  Also make sure to add jo@thecraftynomad.co.uk to the Safe Sender list in your email settings.  Next go to the Register Page and sign up.  Once you are in, you'll be able to click on the My Courses tab at the top.  If your enrolment was processed then the content will show up in your courses page.  If it's not there or you have problems registering then just drop me an email at jo@thecraftynomad.co.uk.  It's normally something as simple as a typo in the email address.

Oh no that's a big no-no.  Your log in is personal to you only.  It would violate my terms and conditions of purchase and undermine my business.  This an extract taken from my terms and conditions just to be clear:

"All intellectual property rights, including, but not limited to, copyright belong to us, The Crafty Nomad. If you purchase on online course, class, workshop or membership from us, we grant permission to use the materials on The Crafty Nomad's web site for your personal education, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:  

a) modify or copy the materials.
b) use the materials for any commercial purpose, or for any public display (commercial or non-commercial).
c) attempt to decompile or reverse engineer any software contained on The Crafty Nomad's web site.
d) remove any copyright or other proprietary notations from the materials.
e) transfer the materials to another person or 'mirror' the materials on any other server.

This means that you CANNOT share your password or access to this page with anyone else.  You CANNOT download or copy the videos.  You CANNOT let your guild or group members all watch the videos on your login.  It is for you ONLY.  

This license shall automatically terminate if you violate any of these restrictions and may be terminated by The Crafty Nomad at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any copied/downloaded materials in your possession whether in electronic or printed format."

We'd obviously be sad if you decided to cancel your membership, but we understand that sometimes people need to do this.

Quilt Hive is a monthly membership subscription club as opposed to a course, and as such, members only have access to the content whilst they are a paying member (much like Netflix, gym memberships etc).  If you cancel, you will lose access to the video lessons and instructions.

You can cancel your membership by logging in to your account here in the portal and navigating to the person icon top right.  Click 'My Account', then on the menu on the left, select 'Billing'.  Click on the word 'Subscriptions' and you'll see when your membership is set to renew, just to the right of that you'll see a box that says 'Cancel'.  If you decide to cancel your membership just press that button.  You will have access to the content until the renewal date.

It is not possible to issue refunds for digital products for immediate download and customers lose their 14 day right to cancel.  This is because it is not possible to recall digital content.  By continuing to purchase digital products the customer is acknowledging that they have waived that right.

Some products or services come with a free bonus of a Facebook Group and/or a community page on this website.  As stated these are free bonuses and do not constitute a paid element of the product or service purchased.  As such, we may choose to close Facebook or community groups, remove individuals from  Facebook or community groups or refuse membership to  Facebook or community groups at our discretion and without notice.  You will not be entitled to a refund.